Shipping & Returns Dropdown

Delivery Fee
FREE Express Shipping available on eligible orders. Please visit our Shipping page.

Processing times
7-9 business days as each piece is crafted in real-time for quality. 
Pre-orders require additional time.

Delivery Time
Australia: 2-5 business days
US & Worldwide: 2-5 business days 
Within EU, UK and Switzerland: 1-3 business days

ALL orders are dispatched directly from our Atelier in Portugal, Europe.

Returns – Now Even Easier
Return Window: within 30 days of receiving your order

Full-Priced Items:
- 120% store credit with free return shipping
- Full refund with subsidised return shipping
- Exchange with subsidised return shipping

Final Sale Items & Customised Orders:
- Not returnable

Sale/Promotional Items (including discount codes):
- Up to 120% store credit with subsidised return shipping
- Exchanges with subsided return shipping

Faulty Items:
- Replaced, refunded, or 120% store credit.

For more details, visit the LUXMII Return Policy.